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Operations & Supply Chain

Operational Analytics

Automate alerts and playbooks for threshold violations, SLA breaches, and inventory issues. Stop manual monitoring—let data changes trigger action.

The Manual Monitoring Problem

Operations teams manually check dashboards for exceptions. Delayed detection means issues escalate before action. No automated playbooks.

Delayed Detection

Ops analyst checks inventory dashboard every morning. Warehouse stock fell below reorder point at 3pm yesterday. Discover issue 18 hours later—supplier lead time 2 weeks, out of stock.

18 hours

Manual Escalation

SLA breach detected—support ticket open 5+ days. Analyst emails manager, manager pings support lead. Takes 3 hours to escalate—customer already churned.

3 hours

No Playbooks

Fraud transaction detected. Ops team has checklist: block card, email customer, file report. Manual steps take 30 minutes—fraudster drains account while checklist runs.

$50K loss

How Fastero Solves It

Event-driven operational workflows. CDC detects threshold violations, triggers automated playbooks with alerts and remediation.

Data Sources

Warehouse
ERP
Logs

Threshold Check

SQL condition
CDC trigger
Anomaly detected

Automated Playbook

Alert team
Create ticket
Run remediation

1

Define Thresholds in SQL

Write SQL condition: inventory < reorder_point, SLA_days > 5, transaction_amount > fraud_threshold. Fastero monitors these conditions continuously via CDC—no manual dashboard checks.

2

Trigger on Threshold Violation

When SQL condition becomes true (inventory drops below threshold), CDC fires trigger. Fastero workflow executes: calculate impact (days until stockout), fetch context (supplier lead time, order history).

3

Alert with Context

Post a Slack alert to the ops team with inventory level, reorder point, supplier lead time, and other context so the team understands urgency at a glance.

4

Execute Automated Playbook

Chain workflow steps: create purchase order in ERP (webhook), email supplier, create Jira ticket for tracking, update dashboard. Full playbook executes automatically—no manual checklist.

What changes with Fastero

Faster detection

Alerts can fire within minutes instead of hours or days after the fact.

Less manual work

Playbooks automate many of the checklist steps your team runs today.

Continuous monitoring

CDC-based monitoring keeps watching even when no one is looking at dashboards.

Richer alerts

Alerts include impact analysis, not just a raw threshold value.

Fastero vs. Traditional Monitoring

Event-driven alerts vs. scheduled dashboard checks and manual escalation.

What you needHow Fastero helpsTypical alternativesWhat this means in practice
Detection SpeedReal-time CDC (seconds after threshold crossed)Manual dashboard checks (hourly/daily)Inventory falls below threshold at 3pm, alert fires at 3:01pm. Not discovered next morning.
Alert ContextSQL query enriches alert (impact, history, next steps)Raw threshold values without any explanationAlert shows current stock, reorder point, supplier lead time, and projected stockout date so the team immediately understands how serious the issue is.
Playbook AutomationWorkflow chains: alert + ticket + API callManual checklist executionSLA breach → auto-create escalation ticket, email manager, post Slack alert, and reduce the number of manual steps.
Threshold FlexibilitySQL conditions (any logic: < > AND OR)Pre-built alerts (limited customization)Complex rules such as inventory below a threshold combined with long supplier lead time and no pending orders can be expressed directly in SQL.
24/7 CoverageContinuous CDC monitoring (no gaps)Business hours monitoring (nights/weekends missed)Fraud transaction at 2am triggers instant alert. Not discovered Monday morning.

Real-World Scenarios

Supply Chain Ops

Inventory Low → Auto-Reorder

Situation

Warehouse inventory for Product A falls below reorder point. Manual process: analyst checks dashboard daily, emails purchasing, purchasing creates PO. Takes 2 days—stockout before reorder placed.

Solution

CDC detects inventory < reorder_point. Fastero workflow: calculate order quantity (reorder_point - current_stock), create PO in ERP via API, email supplier with PO PDF, post Slack alert to purchasing.

Outcome

Reorders can be triggered quickly after thresholds are breached, and purchasing reviews auto-generated POs for approval or adjustment before they go out.

Support Ops

SLA Breach → Escalate Ticket

Situation

Support ticket open 5+ days (SLA: 3 days). Manual process: analyst runs query Friday, emails manager with list. Manager manually assigns to senior support. Customer already escalated via Twitter.

Solution

CDC detects support ticket age > SLA threshold. Fastero workflow: fetch ticket details, customer tier (enterprise = high priority), post Slack alert to manager with context, auto-assign to senior support queue.

Outcome

Escalation happens within hours of an SLA breach, instead of only at the end of the week. Senior support can step in before customers feel ignored.

Fraud Ops

Fraud Detection → Block & Alert

Situation

High-value transaction from a new card looks suspicious. Manual review happens once a day, so follow-up charges often go through before anyone notices.

Solution

CDC detects transactions over a configurable fraud threshold from new cards. Fastero workflow checks velocity (for example, multiple attempts in a short window), blocks the card via payment API, sends SMS to the customer, and creates a fraud case in CRM.

Outcome

Cards can be blocked shortly after the first suspicious transaction, instead of hours later after manual review.

Fastero Features That Power This

Trigger Engine

CDC monitors SQL conditions continuously. When condition becomes true (threshold crossed), trigger fires workflow—no manual checks.

Learn more

Workflow Orchestrator

Chain multiple steps: run SQL query, post Slack alert, create Jira ticket, call API. Conditional logic (if high_priority, escalate to manager).

Learn more

Slack/Email Alerts

Send alerts to Slack channels or email. Include SQL query results in alert (context, not just threshold value). Tag specific users (@manager).

Learn more

SQL Workbench

Write SQL to define thresholds (inventory < reorder_point). Test query, save, attach to trigger. Update threshold logic anytime—no code deploy.

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Audit Trail

Every workflow execution logged (who triggered, when, what actions taken). Compliance teams audit playbook execution—SOC 2 ready.

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Live Dashboards

Streamlit apps show real-time operational metrics. Dashboard refreshes when CDC triggers (no manual reload). Ops team monitors live.

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Common Questions

How do you detect threshold violations in real-time?

CDC (Change Data Capture) monitors database tables. When row changes (inventory decreases), CDC checks SQL condition (inventory < threshold). If true, trigger fires. Latency: 1-5 seconds from change to trigger.

What types of alerts can you send?

Slack (post to channel, DM user, tag @user), email (HTML or plain text), webhooks (PagerDuty, OpsGenie, custom HTTP endpoint). Alert includes SQL query result (context), not just threshold value.

Can you integrate with ticketing systems?

Yes—workflow calls Jira API (create ticket), ServiceNow API, or custom ticketing via webhook. Ticket includes: alert context, affected resource (SKU, customer ID), recommended action.

How do you handle complex threshold logic?

SQL conditions support any logic: inventory < threshold AND supplier_lead_time > 7 AND no_pending_orders. Combine multiple conditions with AND/OR. Use subqueries to check related data.

What if alert fires too frequently?

Set a cooldown period in trigger config so alerts fire at most once in a given window. This prevents alert spam if a threshold oscillates. You can also use SQL conditions to require multiple consecutive violations before alerting.

How is this different from Datadog or PagerDuty?

Datadog and PagerDuty focus on infrastructure monitoring (CPU, memory, logs). Fastero focuses on business logic monitoring (inventory, SLA, fraud). They are complementary: one alerts you when a service is down, the other when key business thresholds are crossed.

Ready to automate operational workflows?

Stop manual monitoring. Detect threshold violations in real-time. Execute automated playbooks with zero manual steps—start free today.